Terms of Service

Terms of Service

Last Updated: 29 January 2026

Welcome to the HX Intelligence plt website (“Company”, “we”, “us”, or “our”). By accessing or using our website and related online services (collectively, the “Website”), you agree to be bound by these Terms of Service, together with our Privacy Policy and Cookies Policy.

If you do not agree with these terms, please discontinue use of the Website immediately.

1. Scope and Definitions

  1. Website refers to the official website of HX Intelligence, including all pages, online forms, consultation and contact features.
  2. Services include, but are not limited to, data integration and ETL implementation, data analytics and dashboards, AI automation and AI agents, system development and optimization, website development, and business or data consulting services.
  3. Project Services refer to services governed by a separate quotation, statement of work (SOW), service agreement, or contract signed between the Company and a client.
In the event of any conflict between these Terms of Service and a signed project agreement, the project agreement shall prevail.

2. Acceptable Use

You agree not to:
  • Use the Website for any unlawful, fraudulent, or harmful purpose
  • Attempt unauthorized access to systems, servers, or data
  • Interfere with or disrupt the Website’s security or functionality
  • Use bots, crawlers, scripts, or automated tools to extract or copy Website content
  • Upload or transmit malware, viruses, or other harmful code
  • Provide false, misleading, or incomplete information through contact or inquiry forms
We reserve the right to restrict or terminate access if misuse is detected.

3. Information Disclaimer

All content on the Website, including service descriptions, workflows, pricing indications, timelines, or case references, is provided for general informational purposes only.
While we strive for accuracy, we make no warranties regarding completeness, accuracy, or suitability for any specific purpose.
Any reliance on Website content is at your own risk.

4. Consultations and Quotations

Any consultation, recommendation, or response provided through the Website does not constitute a binding offer or commitment.
Final scope, deliverables, timelines, fees, and responsibilities shall be governed solely by written agreements signed by both parties.

5. Intellectual Property

  1. All Website content, including text, graphics, logos, layouts, and designs, is owned by HX Intelligence or its licensors, unless otherwise stated.
  2. No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written consent.
  3. Intellectual property rights arising from project deliverables shall be governed by the relevant project agreement.

6. Third-Party Services and Links

The Website may contain links to third-party websites or use third-party tools (e.g. analytics or form services). We are not responsible for the content, policies, or practices of third-party services, and your interactions with them are at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law, HX Intelligence shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Website, including loss of data, profits, or business interruption.

8. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be reflected by updating the “Last Updated” date on this page. Continued use of the Website constitutes acceptance of the revised terms.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

10. Contact Information

For questions regarding these Terms of Service, please contact:
HX Intelligence PLT
Email: ［ hxintelligence@gmail.com ］
Address: ［NO.4B, JALAN BAYU TINGGI 2A/KS6,BATU UNJUR, 41200 KLANG, SELANGOR.］
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